// one agent per domain — how it is built, and where the human stays
Most support bots answer. The valuable ones act — issuing the refund, changing the address, resending the order. Here is how we build an agent that closes tickets instead of describing how they could be closed.
2026-08-21 · 8 min read/erp-crmYour ERP holds the answer and a queue stands between the question and it. A natural-language reporting agent over Dynamics 365 or SAP — built through supported surfaces, so it survives the next upgrade.
2026-08-21 · 8 min read/financeClose is slow because of exceptions, not volume. An agent that matches what can be matched, and hands the accountant a documented explanation for everything that cannot.
2026-08-21 · 8 min read/healthcarePrior auth is the administrative tax on care — payer-specific rules, clinical evidence buried in notes, and a fax machine at the end of it. An agent that assembles the packet without ever making the clinical call.
2026-08-21 · 8 min read/manufacturingEvery part you import needs an HS code, the codes are ambiguous by design, and the duty consequences of getting one wrong compound across thousands of shipments. An agent that classifies with its reasoning attached.
2026-08-21 · 8 min read/mortgageOnce a year, every escrowed loan has to be re-forecast, reconciled and explained to the borrower — under a federal deadline. Here is how we build an agent that does the analysis and leaves the judgement calls to humans.
2026-08-21 · 9 min read/retailBad product data is a silent revenue leak — items that cannot be found, filtered, or trusted. An agent that fills the gaps at catalogue scale without inventing attributes.
2026-08-21 · 7 min read// each post is the deep-dive for one domain — see all domains